Palmetto Community Action Partnership - Energy Assistance Program

Address

1069 King Street
Charleston, SC 29403

(843) 614-3275

www.palmettocap.org

AKA:

LIHEAP, Palmetto CAP, P-CAP

Description:

***Please note this program requires a call-in appointment process. Do not call the office number for an appointment, see the specific instructions below. Limited appointments are available.***

*Palmetto CAP's utility bill assistance program is open through call-in appointments only. New appointments open each Friday at 8:00am and participants may call 843-614-3275 or 1-844-769-6448 to schedule at that time.

Program provides:
*electric, gas, and heating fuel payment assistance
*water service payment assistance
*air conditioning and heating system repairs and installation

Must schedule an appointment. Fridays at 8am is the best time for scheduling. See below for more details.

Hours:

M-F 8:00am - 4:30pm. MUST have an appointment.

Intake Process:

Must have an appointment (no walk-ins).

Call appointment line at 843-614-3275 or visit website to schedule. Appointments open Friday mornings at 8:00am.

*After scheduling an appointment, you will receive a confirmation call within 3 business days.
*Appointments for financial assistance are limited. Be persistent if you are unable to schedule.
*To check the status of an existing case, contact Customer Service
Representative at 843-724-6760 ext. 232.


MUST bring the following:
*social security cards for all members of the household,
*applicant must have photo ID with matching name and address on all documentation
*verification of employment (or unemployment) for all household members 18 years old and over. If an adult student, school photo ID is required,
*if unemployed, a benefits history of employment from employment commission,
*receipts of all utility bills for the past 30 days and a current itemized bill for the assistance is needed with the applicant's name. For LIHEAP grant, must provide 3 most recent energy bills.

Program Fees:

None

Languages:

Spanish

Eligibility:

*must be a resident of Berkeley, Charleston or Dorchester County
*must meet federal income guidelines
*cannot accept applications from individuals who have been charged for unauthorized usage or tampering
*bills cannot be over 90 days old
*may only receive LIHEAP assistance ONCE per year

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 25, 2021

Address Listings

Physical (Primary)

1069 King Street
Charleston, SC 29403

Contacts

Phone Numbers

Appointments

(843) 614-3275

Application status update

(843) 724-6760 x232

Appointment Toll Free

(844) 769-6448

Fax at main office

(843) 724-6787

Legal Status:

Non-Profit

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • South Carolina
    • Berkeley County
      • Charleston County
        • Dorchester County
        Edit Service DetailsClick here to see this service (BM-3000.0500-030) and related services within the Service Tree.

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • South Carolina
          • Berkeley County
            • Charleston County
              • Dorchester County
              Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

              Geography Served

                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

              • South Carolina
                • Berkeley County
                  • Charleston County
                    • Dorchester County
                    Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • South Carolina
                      • Berkeley County
                        • Charleston County
                          • Dorchester County
                          Edit Service DetailsClick here to see this service (BV-8900.9300-300) and related services within the Service Tree.

                          Geography Served

                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                          • South Carolina
                            • Berkeley County
                              • Charleston County
                                • Dorchester County
                                Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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